Financial Policies and Procedures

Student Account Costs

Undergraduate (credit) course tuition and fees are assessed on a per-credit hour basis rather than a per-course cost. The per-credit hour tuition rate is determined by the student’s residency classification, as determined by Student and Enrollment Services, and whether a course qualifies for state funding. Additional per-course lab or special fees, as well as service fees, may be assessed as needed and approved.

All Collin College tuition and fees, both course and/or service related, must be approved by Collin College’s Board of Trustees (Board), are added as necessary, and are kept to a practical minimum. For the most current credit course tuition and fee rates, as well as additional course and/or service specific fees, go to the Tuition and Fees webpage.

Continuing Education (CE) course instructional fees are assessed on a per-course basis, and payment is due in full at the time of registration. The cost of each course is listed in the applicable CE Schedule located on the Continuing Education webpage.

Average In-State Cost of Attendance (COA) for Credit Students

In addition to the direct costs incurred by a student attending Collin College, the cost of attendance (COA), also known as the budget, is an estimate of anticipated comprehensive costs the typical student would incur for a given academic period. The COA includes not only tuition and fees but also other education-related expenses, such as books and supplies, room and board, transportation, and personal expenses.

Standardized costs of attendance are established each year and are applied equally across similar groups of students (e.g., full-time students), providing a more comprehensive budget picture for an academic year or term. Charts showing the average cost of attendance at Collin College are available online on the Cost of Attendance webpage.

Student Financial Responsibility

Registration is required for students to attend courses at Collin College. Registration in any course or acceptance of any service from Collin College creates a contractual obligation and agreement to pay all tuition, fees, and other assessed and/or associated costs resulting from registration and/or receipt of services. The three (3) primary credit terms have an advertised early registration payment deadline. After the initial credit term’s payment deadline, and for all CE terms, any registration balance on the student’s account is due at the time of registration. It is the student’s responsibility to review account balances, comply with financial aid eligibility requirements and third (3rd) party third-party sponsor funding guidelines, and pay any balance due by the established payment deadlines.

By registering for courses at Collin College, the student is acknowledging understanding of, and agreement to, personal financial responsibility, including the following:

1. Registration is, in fact, acceptance of financial responsibility and constitutes a promissory note agreement (i.e., a financial obligation in the form of an educational loan, as defined by the U.S. Bankruptcy Code, 11 U.S.C. §523(a)(8) in which Collin College is providing educational services, possibly deferring some or all of a payment obligation for those services per payment deadline policies.
2. The student promises to pay and/or secure alternate funding for all assessed tuition, fees, and other associated costs and/or balances by the published or assigned due date. The student acknowledges default of payment obligations may result in additional collection activities, assessed charges, and/or account and/or service restrictions.
3. The student is responsible for all course registration activity, including drop/withdrawal from courses.
4. Registration is only complete upon full funding of courses.
5. Charges for dropped/withdrawn credit courses will be assessed in accordance with the Texas Higher Education Coordinating Board (THECB) Refund Rules, which specify 100 % remission of tuition and fees is only available for courses dropped prior to the beginning of the term or mini-term.
6. Charges for dropped CE courses will be assessed per Collin College’s published refund rules, which specify 100 % remission of instructional fees is only available prior to the course start date/time.
7. Payment of tuition and fees for dropped or withdrawn courses is the student’s responsibility.
8. Failure to attend class or receive a bill does not absolve the student of financial responsibility.

Per the Texas Education Code 54.007(d): A STUDENT WHO FAILS TO MAKE FULL PAYMENT OF TUITION AND MANDATORY FEES, INCLUDING ANY INCIDENTAL FEES, BY THE DUE DATE MAY BE PROHIBITED FROM REGISTERING FOR CLASSES UNTIL FULL PAYMENT IS MADE. A STUDENT WHO FAILS TO MAKE FULL PAYMENT PRIOR TO THE END OF THE SEMESTER OR TERM MAY BE DENIED CREDIT FOR THE WORK DONE THAT SEMESTER OR TERM.

The Student Financial Responsibility Agreement is available on the Student Financial Responsibility Agreement page.

Payment Requirements and Deadlines

Payment deadlines and student account balances are available online. Meeting payment deadline requirements within each registration period is the student’s responsibility. Funding must be in place in compliance with payment deadline requirements within the applicable registration period to ensure course enrollment status.

Registration Periods

Early Registration (credit term) is the period from the first (1st) day of registration through the advertised early registration payment deadline. Additional information and the payment deadlines for specific terms are available on the Payment Deadline webpage.

Funding for all charges on the student’s account is due in full on or before the early registration payment deadline. Acceptable funding is payment in full, awarded and authorized financial aid, verified sponsor funding, eligible exemptions/waivers, a promissory note payment plan agreement, or a combination of the above. Students with any outstanding balances not funded in full on or before the published payment deadline may be dropped from all classes by an automated process the following day. Partial funding will not prevent classes from being dropped, unless a payment plan has been initiated and finalized with a promissory note signed.

Regular Registration (credit term) for the Fall, Spring, and Summer terms begins after the early registration payment deadline and continues until the day before the term or mini-session begins. Regular registration activity, including Weekend Express or mini-semester registration, must be paid in full or have approved funding noted at the time of registration to prevent the course(s) being dropped for non-payment.

Late Registration (credit term) begins the first (1st) day of the primary part of term for each term (i.e., Fall, Spring, and Summer), and a late fee is assessed for registration initiated the first (1st) week of the term. Late registration activity, including Weekend Express or mini-semester registration, must be paid in full or have approved funding noted at the time of registration to prevent the course(s) from being dropped for non-payment and registration holds being placed on the student’s account.

Charges and payments are term specific. When paying online, students need to select the specific term for which they are making payment.

CE registration terms do not provide an early registration period. All funding sources must be in place at the time of registration to prevent drop for non-payment activity and/or registration holds being placed on the student’s account.

Automatic Course Cancellation, or Drop for Non-Payment (DNP), of Tuition

Students with outstanding balances not totally funded by the Early Registration Payment Deadline for Fall, Spring, and Summer credit terms are subject to drop for non-payment (DNP) from all courses the day after the published Early Registration Payment Deadline, regardless of whether a partial payment(s) has been made.

During Regular and Late Registration, including CE terms, regardless of course/session start date, registration and payment activity are calculated on a daily reporting cycle. An unpaid balance on one (1) class at the close of the business day may cause the student to be dropped from all classes in the same day/reporting period, including those for which the student previously paid. For example, if a student registers for three (3) credit hours or a CE course at 9:00 a.m., pays Collin College in full, and then registers for three (3) additional credit hours or another CE course at 10:00 a.m. and does not pay the additional tuition and fees at the time of registration, all six (6) credit hours and/or both CE courses may be dropped for non-payment (DNP).

In addition if a student drops a course when the refund amount is less than 100 % and receives a partial credit on the account for the dropped course, then adds a new course and does not pay the full amount due for both the dropped course and the added course, the registered course may be dropped for non-payment (DNP).

If a student is dropped from a class(es) for non-payment of tuition, it is the student’s responsibility to re-register for classes. There is no guarantee a seat will remain available in the original course(s) for which the student had registered.

Workday Student Financials Hub and Transact Payments

For students’ convenience, student account services are offered and managed through the college’s secure sites, Workday Student Financials Hub and Transact. This includes viewing current charges resulting from account activity, paying account balances, initiating promissory note installment plans (when available), establishing an e-Refund account to expedite receipt of refunded monies, authorizing limited access to family members assisting with account activity, and opting in for 1098-T electronic delivery, for eligible students. Students are encouraged to explore all services available to them in the Workday Student Financials Hub and Transact.

Follow the instructions below to access the secure site:

1. From OneLogin, go to Workday > Financials Hub > Suggested Links > Transact Payment > Make a Payment > Checkout > Enter Financial Information > Continue > Pay.
2. Click Student Financials Information to access Contact Information, Tuition & Fee Schedule, Payment Deadlines, Consequences for Dropped Classes, and more.
3. Students are responsible for complying with payment deadline requirements. Payment deadlines are available in Collin College’s 2025-2026 Master Calendar on the Calendars webpage, and the Workday Student Financials Hub.

Communication from Student Financials

All communication from Student Financials will be sent to the student’s Collin College email address, not a personal email. It is recommended that students check their Collin email daily.

Payment Policies

Payment may be made in the Workday Student Financials Hub.  Partial payments are accepted, but the full account balance must be paid in compliance with payment deadline requirements. When visiting the Student Financials offices, students will need to provide their physical student ID card or College-Wide Identification (CWID) number. It is recommended that students keep their CWID private and memorize it, as it will be needed often.

Collin College may refuse or restrict check payments on any account on which a check payment was not honored by the originating financial institution or for payment of any past due account balance.

Incomplete and/or unsuccessful payments, including credit card challenges of selected services, may result in additional fees and/or account or service restrictions.

Payments by paper check are processed through the Automated Clearing House (ACH). For paper checks, the Texas driver’s license number of the person signing the check and the student’s CWID and local address must be written on the check. If the student prefers not to provide the CWID on the check, payment may be submitted by ACH e-check, cashier’s check, or money order. Check writing privileges will be permanently revoked for students with three (3) or more insufficient funds, rejected, or returned paper or e-check payments.

If paying with an e-check from a Savings account, students should contact their bank first to ensure that it is a “transactional account” able to be used as an ACH e-check. If it is not, the bank will reject the payment.

Students may also set up authorized users in their payment portals. Authorized users may make credit card or e-check payments on an authorized student’s account for tuition and fee charges.

Payment Methods

Collin College accepts the following methods of payment for tuition, fees, and services:

1. Secure online payment is the recommended method. Convenient online credit card or e-check payments may be made 24/7 via the secure payment portal accessed through the Workday Student Financials Hub.
2. In-person payments by cash, credit card, check, or money order may be made at any Collin College Student Financials Office location during posted business hours.
3. Mailed checks or money orders are accepted with the same requirements as any paper check and are recorded as of the date received, not the postmark. Mail checks to:
   
   Collin College Student Financials
   3452 Spur 399
   Suite 327
   McKinney, TX 75069
   
   If a scholarship check or 529 check is expected to be mailed to Student Financials, the student should forward any related communication with the donor or bank to sponsors@collin.edu.  Staff will place a protective hold on the student’s account if the check will be received after the Early Registration Payment Deadline.          
    
4. Financial Aid and/or scholarship awards noted on the student’s account as Students receiving these financial aid and/or scholarship awards sufficient to cover the full amount of the tuition and fee charges do not need to make an additional payment. Students are responsible for completing any financial aid application and/or acceptance process(es) and maintaining current enrollment status. 
   
   Authorized financial aid funds for a credit student with certified course activity disburse to the student’s Workday Student Financials Hub the day after the term’s/mini-session’s census date. Unpaid charges on the student’s account will be deducted from any resulting financial aid credit, and then any remaining credit balance will be refunded within 10 seven (7 ) days. For the quickest Financial Aid refund, it is recommend that the student signs up for Direct Deposit e-Refunds in the Workday Financials Hub.  A mailed paper check can take up to two (2) weeks to arrive through the U.S. Postal Service (USPS).
   
   Continuing Education (CE) financial aid awards are for course costs only and are not eligible for student refunds. Any CE funds in excess of course costs will be returned to Financial Aid.
   
   Student accounts with scholarship credit remaining from an earlier term should verify with the Collin College Foundation Office or other sponsoring department/entity whether those funds may be used for the new term. For more information, see the Financial Aid and Veterans Services and Scholarships webpages
    
5. Gift/prepaid MasterCard, VISA, or Discover card payments are accepted. However, students should not discard the used gift/prepaid card. If a refund is necessary, the amount will be returned to the original gift/prepaid card.
    
6. During early registration, students may make partial payments as their budgets allow, but the full amount due should be paid by the Early Registration Payment Deadline. Paying in increments during early registration provides a no-fee, no-contract informal payment plan for students.
    
7. Payment Plans allow credit students to pay in four (4) monthly installments for the Spring and Fall credit terms, or three (3) payments for the Summer credit term. To enroll in a payment plan prior to the Fall, Spring and Summer credit terms: From OneLogin, go to Workday Financials Hub > Suggested Links > Transact Payment > View Payment Plan Options > Enroll in Plan > Agree to Terms & Conditions > Continue > Enter Financial Information > Agree/Disagree to Auto Pay Terms & Conditions > Continue > Verify routing number and checking account number is correct > Pay.
   
   At the time of plan enrollment, the student must complete a promissory note, pay 25% (summer) or 50% (fall and spring) of all tuition and fees plus a $25 non-refundable processing charge, and agree/disagree to save a payment method for automatic installment payments. The remaining monthly installment payments (i.e., the remaining 50% or 75% owed) will be due on future predetermined dates. For example, if the Payment Plan was set up in January, the next payment will be due in February, the third payment in March, and final payment in April. If the student adds a course(s) after initiating the plan, 25% of the new tuition and fee charges incurred is due at the time of registration to ensure course registration status.
   
   The minimum balance for the payment plan is $200, the equivalent of three (3) credit hours (i.e., part-time) for in-county residents. The promissory note and initial payment for early registration activity must be completed by the specified deadline for each term. If a partial payment is made on the student account without initiating a plan and signing the promissory note, classes may be dropped for non-payment. After the deadline, the installment agreement and payment must be completed at the time of registration.
   
   Stopping a check or credit card payment will not cancel the Payment Plan. Any credit resulting from dropped or withdrawn courses will be applied to unpaid charges or refunded to the original payment method if there are no unpaid charges.
   
   Official grades may be withheld until  the account is paid in full. Default may result in course withdrawal.
   
   Payment Plans are not available for CE courses.
    
8. Third-Party Sponsor funding is accepted if a valid agreement between an entity and Collin College is established and/or a voucher from the business or agency verifying the student’s eligibility for funding is presented each term to the Student Financials Office. Requests to use sponsor funding must be submitted by the Early Registration Payment Deadline of the term. To submit vouchers and/or questions regarding sponsorship for tuition and fees, email sponsors@collin.edu.
   
   Students are responsible for any amount owed if the sponsoring agency does not remit payment in full.
   
   Students with sponsors who pay for books and/or supplies must meet the Barnes & Noble College sponsor funding requirements. For more information, contact the preferred campus bookstore.
    
9. Post 9/11 veterans’ education benefits are acceptable funding for students with documented eligibility. Eligible students must contact the campus Veterans Resource Center (VRC) or email vrc@collin.edu each term to authorize use of veterans’ benefits.
    
10. International currency payments are available in the Workday Student Financials Hub via Transact or Flywire. These partnerships allow international students to pay securely from any country and bank in their home currency. Payments cannot exceed the total amount due on the student’s account and must be received in the Student Financials Office by the Early Registration Payment Deadline of the term. For more information, go to the Flywire webpage, or select International Payment in the Workday Financials Hub.
     
11. College savings/529 plan check payments are accepted and processed with the same requirements and restrictions as personal paper check payments on the student’s account. Payments cannot exceed the total amount due on the student’s account and must be received in the Student Financials Office by the Early Registration Payment Deadline of the term.
    
    Collin College Student Financials
    3452 Spur 399
    Suite 327
    McKinney, TX 7506
     
12. Exemptions and waivers for qualified students may reduce account balances. Collin College offers numerous state and local Board authorized tuition and/or fee exemptions and waivers for eligible students. A list of exemptions and waivers offered at Collin College, including the appropriate office to contact, brief eligibility requirements, the nature of the exemption or waiver offered, and the authorizing citation or policy, is available on the Tuition and Waivers and Exemptions webpage.

Refunds

Credit term refunds are calculated per state mandated rules. One hundred percent (100%) refunds (less non-refundable fees) are only issued for courses dropped prior to each term or mini-session’s start date. Each term or mini-session’s start date is based on the week the course begins and not the first (1st) day of an individual class. As of 12:01 a.m. on the first (1st) day of the term/mini- session, refunds assessed for dropped or withdrawn courses will follow the THECB refund rules shown below:

 

Student Financial Services Refunds webpage

Note: Sunday is only counted if it is the first (1st) day of the course and only the first Sunday class day is counted. Saturday is not counted for Summer terms unless the course begins on a Saturday, in which case the first (1st) Saturday will be counted.

Students should consider the financial consequences before making schedule changes, including changes based on campus, professor, and/or date or time convenience. Students in cancelled classes who do not add another class will automatically be dropped and receive a full refund credit (i.e.,100% percent minus non-refundable fees), which will be included in the scheduled refund process. Any credit(s) generated on a student’s account may be applied to outstanding charges before a refund is issued.

Registration refund processing for a credit term begins approximately three (3) weeks after registration opens. Eligible credit amounts from registration and/or residency changes may take up to 30 days to be refunded. Financial aid refund processing begins approximately one (1) week after the primary term’s census date and after course participation is certified by faculty. Refunds are generally issued in the same form as the payment received. If the original payment was a credit card, the refund will go back to that card. Financial Aid refunds and cash/check payments will be refunded electronically when authorized, otherwise a paper check will be mailed. Students who do not receive a credit card refund and/or do not authorize an electronic refund will be issued a paper check. Checks are mailed to the student’s permanent address on file in Workday two (2) to five (5) days after electronic refunds are processed. For the quickest refunds, students are encouraged to sign up for e-Refunds in the Workday Student Financials Hub.

Continuing Education (CE) term refunds are calculated at 100% when the class is dropped prior to the start day/time of the class. As of the course start date/time, CE courses may not be dropped and are not eligible for any refund percentage. CE refunds are processed once a week.

Eligible credit amounts from registration changes may take up to seven (7) business days to be refunded.

Financial Aid refunds may take up to 14 business days to be refunded; however, they are normally processed the week the Financial Aid office disburses the funds to the student’s account. It is recommend that students sign up for e-Refund in the Workday Student Financials Hub as that is the quickest way to receive Financial Aid refunds. 

Students may contact Student Financials staff with any questions at studentfinancials@collin.edu or 972.548.6616, Option 4.

Delinquent Account Collection

Accounts not paid when due are subject to holds preventing future registration, receipt of diploma, and/or access to grades. In addition, the student’s course enrollment status may be changed to drop for non-payment (DNP) or withdrawn. Students who fail to pay any monies owed by the due date and/or fail to make acceptable payment arrangements to bring their accounts current may have their delinquent accounts referred to an outside collection agency and/or reported to the national credit bureaus. Monies owed include any unpaid amount on the student’s account, including, but not limited to, assessed charges for qualified tuition and related education expenses, including resident housing and/or meal plan charges, and/or adjustments to financial aid awards and/or amounts not covered under an approved and eligible third-party sponsor agreement.

If a student’s account is referred to an outside agency, a collection fee will be assessed and will be due in full at the time of the referral to the agency. Students are responsible for all late fees, assessed collection fees, attorney fees, interest, and any costs and charges necessary for the collection of any amount not paid when due. The collection fee will be calculated up to the maximum amount permitted by applicable law, but not to exceed 30% of the amount outstanding. If a lawsuit is filed to recover an outstanding balance, the student will also be responsible for any costs associated with the lawsuit. The student further understands and agrees that:

1. Collin College may apply monies due to the student to any delinquent amount due until the principal account balances, interest, and costs are paid in full;
2. Collin College may pay any balance due on the student’s account from any Title IV funds awarded and disbursed to the student’s account in the same academic award year, including an amount up to $200 for educational-related expenses incurred in a prior financial aid award year;
3. Any financial obligation to Collin College constitutes an educational loan to assist in financing education and, therefore, is not dischargeable, pursuant to United States Bankruptcy Code § 523(a)(8);
4. All disputes about registration or payment will be governed in accordance with the laws of the State of Texas, without regard to the principles of conflicts of laws of the State of Texas; and
5. The venue for any lawsuit regarding collection of a delinquent debt will be in Collin County, Texas.

For questions regarding past due accounts or collections, students may contact collections@collin.edu.

Family Educational Rights and Privacy Act (FERPA) and Student Payment Accounts

The Family Educational Rights and Privacy Act (FERPA) affords eligible students certain rights with respect to their education records, including student financial accounts. In accordance with FERPA, a student’s account and payment information may only be provided to the student. However, a student may grant a family member(s) or other designated individual(s) access to view the student’s account information and/or make payments by designating the family member(s) or individual(s) as an authorized user(s) in the Workday Student Financials Hub.  As authorized users, individuals are provided with unique login information to access the student’s account and make payments.

For more information, visit the FERPA webpage.

Services Provided by the Student Financials Office

Student Financials Office staff provide support services for students’ financial accounts, including payments and refunds. Questions regarding course registration should be addressed to a Student and Enrollment Services staff member, or email to academicadvising@collin.edu. Questions regarding financial aid should be addressed to a Financial Aid Office staff member, or email to financialaid@collin.edu. Questions regarding veteran’s educational benefits should be addressed to a Veteran’s Resource Center (VRC) staff member, or email to vrc@collin.edu.

For more information or assistance with student account payments and refund processing, contact studentfinancials@collin.edu or 972-5418-6616, Option 4.

Tuition and Fee Charges

To view a current list of Collin College’s tuition and fees, visit the Tuition and Fees webpage.

Non-Fundable Course Tuition

Texas residents enrolled in courses not eligible for funding by the State of Texas may be charged a higher tuition rate of $50 per semester credit hour in addition to regular tuition. Examples of non-fundable course tuition being assessed include:

1. Courses Taken More Than One(1) Time: Collin College is generally not permitted to report for state funding those courses that a student has taken for the third time (or more).Exemptions exist for selected types of courses.
2. Courses Not Approved for Funding by the Texas Higher Education Coordinating Board (THECB): Collin College offers two (2) courses that are taught specifically to transfer into the programs of a specific university that are not approved for state funding.
3. Limitations on State Funding for Remedial and Developmental Education (DE) Courses: Collin College is limited to reporting no more than 18 semester credit hours for state funding for an individual student taking Remedial and Developmental Education (DE) courses/interventions.Up to nine (9) additional semester credit hours can be reported for funding for English as a Second Language (ESL)for Speakers of other Languages courses/interventions, bringing the maximum allowable to 27 semester credit hours for an individual student.
4. Excess Hour Courses: Beginning in the Fall 2023 semester, Collin College will no longer be permitted to report for state funding semester credit hours in excess of specified limits unless those hours are exempted. Beginning in the Fall 2024 semester, Collin College may charge non-fundable course tuition for course credits that constitute excess hours for the student’s declared degree plan.

For an undergraduate, Texas-resident student who was initially enrolled in higher education in the Fall 2023 semester and declares pursuit of an associate degree program, the limit on the number of semester credit hours that can be reported for state funding is the required semester credit hours for the degree plus 15.

For an undergraduate, Texas-resident student who was initially enrolled in higher education in the Fall 2023 semester and does not declare pursuit of a degree program, it will be assumed the student is enrolled in a baccalaureate degree program, and the limit on the number of semester credit hours that can be reported for state funding is 150.

For an undergraduate, Texas-resident student who was initially enrolled in higher education in the Fall 2006 or later semester and declares pursuit of a baccalaureate degree program, the limit on the number of semester credit hours that can be reported for state funding is the required semester credit hours for the degree plus 30.

For an undergraduate, Texas resident student who was initially enrolled in higher education in the period from the Fall 1999 semester through the Summer 2006 semester and declares pursuit of a baccalaureate degree program, the limit on the number of semester credit hours that can be reported for state funding is the required semester credit hours for the degree plus 45.

For an undergraduate, Texas resident student who was initially enrolled in higher education in the period prior to the Fall 1999 semester there is no excess hour limit.

Numerous exemptions exist for certain types of credit hours which can be found in Texas Administrative Code Section 13.104.

Exemption and Waivers

Partnering with the State of Texas to ensure affordability of higher education for all students, Collin College offers numerous State and local Board-authorized tuition and/or fee exemptions and waivers for eligible students. The exemption and waivers table located on the Tuition Waivers and Exemptions webpage outlines the exemptions and waivers offered, the Collin College office to contact, summary data on eligibility, the nature of each exemption/waiver offered, and authorizing citation/policies.

Eligible students should contact the responsible Collin College office for questions regarding required documentation to prove eligibility. Proof of exemption/ waiver eligibility must be provided for each term of attendance at Collin College. Students are responsible for providing required documentation to Collin College prior to the Early Registration Payment Deadline to consider exemptions/waivers as a source of funding for the term.

Students may contact Student Financials staff with any questions at studentfinancials@collin.edu or 972.548.6616, Option 4.